Customer & Product Analyst – London – FTC up to 12 month



Job reference number 90166 Customer & Product Analyst – London – FTC up to 12 month Salary: Starting at £50,000 (pro rata) (dependent on experience) + £4k car pot, single healthcare, 18% bonus potential and 27.5 days annual leave Full time Fixed Term 185 Farringdon Road, London Do you have experience delivering successful projects? Do you have advanced excel skills and able to build and analyse models? Are you looking for commercial exposure and the chance to work for a FTSE 100 company? If so then this role is the perfect opportunity for you! About the role You will be responsible for the running and management of projects, including the key Modernisation of Access project. You will not only be responsible for building data models, but you will also be analysing data including customer, mail processing reports and product volume & revenues. You will also be accountable for developing levers for letters growth and ensuring conformity of contracts. You will be responsible for leading a small team. You will also be responsible for helping to meet the Wholesale revenue target. You will be meeting and managing both internal and external stakeholders at a senior level, and be responsible for the Modernisation of Access budget. The role is a fixed term contract covering maternity leave for c.12 months. Flexible working will be explored and applications of this nature welcomed. About you You will be experienced in the successful running and delivery of projects. You will also need to have advanced excel skills and experience of data modelling, and you will need to have extensive experience of data analysis as well. Ability to write VBA will be an advantage. You will need to have experience of managing senior stakeholders and of successful influencing. Whilst not essential, we welcome applications from those with a Project Management qualification and those with line management experience, About us At Royal Mail we connect companies, customers and communities across the country, delivering a ‘one-price-goes-anywhere’, universal postal service to more than 30 million addresses. As a FTSE 100 Company, we are focused on being recognised as the best delivery company in the UK and across Europe. We are an inclusive employer with equality, diversity and fairness at the heart of our values. We welcome applications from individuals from all different backgrounds and are committed to promoting fair participation and equality of opportunity for all of our job applicants. Are you a LinkedIn user? Search for ‘Royal Mail’ and follow us for all of our live vacancies and latest updates. Closing Date: Monday 20th August 2018 Job Segment: Product Manager, Data Analyst, Project Manager, Operations, Data, Technology



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